SHARE THIS JOB
Job Description:
ESSENTIAL JOB FUNCTIONS:
- Assist applicants with the application process.
- Complete pre-employment screenings with applicants to determine the applicant’s qualifications and skill sets in order to match them with customers.
- Select candidates for job assignment and make formal job offers to candidates to fill customer requisitions.
- Maintain effective and professional communications with customers daily.
- Manage the onboarding process of new external employees and qualifying employees for eligibility to work.
- Demonstrate effective listening skills and communication skills.
- Resolve employee/customer issues in a professional and timely manner.
- Manage payroll processes, resolve any payroll issues in a timely manner.
- Manage current customer requisitions on company website.
- Dispatch qualified candidates to customers to reach employee assignment goals.
- Provide account management services to customers, including selecting qualified candidates, creating and maintaining client job orders, evaluating candidates and resolving customer/candidate issues and questions in a timely manner.
- Maintain accurate daily productivity reports.
- Able to multi-task and work in a fast-paced environment.
- Perform office support including organizing and maintaining branch filing system and operation of all office equipment.
- Follow-up with candidates/onboarded employees in a timely manner.
- Build rapport with previous, current and new employees to grow business.
- Meet established performance goals, including individual and branch level goals.
- Perform additional tasks as assigned.
Job Requirements:
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required.
- Two (2) or more years of customer service experience.
- Previous recruiting or hiring experience preferred.
- Proficient with Microsoft Office 365.
- Previous experience in a professional environment preferred.
PHYSICAL DEMANDS:
- Required to talk, hear and read with close vision.
- Often required to sit and use hands and fingers, to handle or feel, and to manipulate keys on a keyboard.
- Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.