Office Location

Springfield

Job ID

5481

Division

Internal


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Job Description:

 

ESSENTIAL JOB FUNCTIONS:    

  • Assist applicants with the application process.    
  • Complete pre-employment screenings with applicants to determine the applicant’s qualifications and skill sets in order to match them with customers.    
  • Select candidates for job  assignment  and make formal job offers to candidates to fill customer requisitions.    
  • Maintain effective and professional communications with customers daily.    
  • Manage the onboarding process of new external employees and qualifying employees for eligibility to work.    
  • Demonstrate effective listening skills and communication skills.  
  • Resolve employee/customer issues in a professional and timely manner.    
  • Manage payroll processes, resolve any payroll issues in a timely manner.  
  • Manage current customer requisitions on  company  website.    
  • Dispatch qualified candidates to customers to reach employee assignment goals.  
  • Provide account management services to customers, including selecting qualified candidates, creating and maintaining client job orders, evaluating candidates and resolving customer/candidate issues and questions in a timely manner.    
  • Maintain accurate daily productivity reports.    
  • Able to multi-task and work in a fast-paced environment.  
  • Perform office support including organizing and maintaining branch filing system and operation of all office equipment.  
  • Follow-up with candidates/onboarded employees in a timely manner.    
  • Build rapport with  previous,  current  and  new  employees  to grow business.    
  • Meet established performance goals, including individual and branch level goals.  
  • Perform additional tasks as assigned.    

Job Requirements:

 

EDUCATION AND EXPERIENCE:    

  • High school diploma or equivalent required.  
  • Two (2) or more years of customer service experience.  
  • Previous recruiting or hiring experience preferred.  
  • Proficient with Microsoft Office 365.  
  • Previous experience in a professional  environment preferred.  

PHYSICAL DEMANDS:    

  • Required to talk, hear and read with close vision.  
  • Often required to sit and use hands and fingers, to handle or feel, and to manipulate keys on a keyboard.  
  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.