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Job Description:


  • Gain a thorough understanding of the client’s operation and facility to supply the best service to our customers and employees, ensuring we succeed together
  • Manage and administer the needs of the customer and our employees at your facility
  • Create and encourage a safety conscious work environment
  • Interact daily with client contacts which could include all levels within the organization (i.e., Human Resources, Operations, Executives, Department Managers, Team Leaders, etc.
  • Demonstrate excellent communication skills (verbal, nonverbal and written) with all parties involved (including temporary employees).
  • Participate in regularly scheduled conference calls with other team members to update on happenings, challenges, recent client activities, etc.
  • Demonstrate and communicate method of timekeeping, set up written guidelines specific to your facility
  • Monitor time-keeping system multiple times per day to check for errors/inconsistencies – enforce policies
  • Thoroughly review and send weekly hours to the proper client contact for approval
  • Submit approved hours to payroll for processing and save copies for historical reference
  • If necessary, develop/update written job descriptions to share with supporting office
  • Maintain records on requirements, submittals, interviews, hires and terminations
  • Compile necessary reports for client when requested and at specific intervals – turnover, attendance, etc.
  • Participate in recruiting efforts with local team including advertising, interviewing, making job offers, completing background and reference checks, and take part in selection of employees.
  • Maintain supplies and administer forms as needed – direct deposit, tax forms, payroll deduction, etc. and send to payroll.
  • Participate in staffing resource planning
  • Supervise employees. Ensure compliance with defined set of rules/expectations.
  • Counsel employees, when necessary, give praise to employees when deserved, and listen to employees
  • Other duties as assigned

Job Requirements:


  • High school diploma or equivalent required.
  • Two (2) or more years of customer service experience.
  • Earlier recruiting or hiring experience preferred.
  • Proficient with Microsoft Office 365.
  • Earlier experience in a professional environment preferred