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Job Description:

Primary Duties Include:

- Answer telephone and greet walk in customers.

- Provide quotes and estimates.

- Create work orders and order any material that is not in stock to complete orders received.

- Follow up daily with quoted jobs to see if decisions have been made.

- Contact auto body shops regularly to increase amount of auto glass work.

- Complete all auto glass work to include: windshield, back glass, side glass and mirrors on regular and commercial vehicles.

- Complete custom orders which may include: Rescreening, sash repair / reglazing, storm repair, picture frame repair, table tops, mirrors, misc. cut glass, new storm windows and screens, etc.

- Wash company vehicles according to given schedule.

- Check in packages delivered from UPS & Fed Ex.

- Keep Shop area clean and organized to include: sweep floors, empty trash, clean work areas.

- Complete weekly reports to be submitted to management.

Job Requirements:

Skills Needed for Position:

- Ability to use hand and power tools necessary to cut and install glass.

- Capability of reading a tape measure to 16ths and 32nds.

- Physical ability to lift, maneuver and set heavy glass.

- Excellent customer service skills including phone etiquette and face to face interaction.

- Outstanding organizational and time management skills. Ability to get things done as promised, on time!

- Willingness to do all above tasks including others as given.

- Basic computer and typing skills including previous use of MS Word, Excel & Outlook.

- Strong basic math skills to provide quick and accurate quotes.

- Employment background in glass or similar environment is preferred. (Customer service and hands on mechanical ability are both very essential to this position.)